Privacy Policy and Use of Cookies

introduction

Welcome to the Israeli Opera website (hereinafter: the “Site”). We, the Israeli Opera (hereinafter: the “Company”, “we”, or “us”), respect the privacy of users of the site and are committed to protecting the personal information collected about you.

The purpose of this policy is to detail to you, the user, the manner in which we collect, use, store and protect your information, in accordance with the provisions of the Privacy Protection Law, 5741-1981 (hereinafter: “the Law”) and the regulations enacted pursuant thereto.

Please read this policy carefully. Your use of the site constitutes your agreement to all of its terms.

1. What information do we collect?

We collect two types of information:

A. Information provided by you on an initiative basis:

Information that personally identifies you (hereinafter: “Personal Information”), such as:

• Contact information: full name, email address, phone number, address.
• User Content: Information you post on the site, such as comments, opinions, or inquiries via contact forms.

B. Information collected automatically:

Information that does not personally identify you, collected when you browse the site:

• Browsing data: IP address, browser type, operating system, pages viewed on the site, length of stay on the site, the country from which you browsed, search terms that led you to the site, and more.
• Information collected through cookies: See the expansion in the “Use of Cookies” section below.

2. Why do we collect the information and what is the legal basis for this?

We collect and process your information for the following purposes:

3. Use of cookies and tracking technologies

What are cookies?

Cookies are small text files that your browser stores on your computer or mobile device when you visit a website. They allow the website to “remember” your actions and preferences (such as login, language, font size) over time.

We use cookies for the following purposes:

• Essential cookies: Necessary for the proper functioning of the site, for example, for managing a shopping cart or maintaining login status.
• Performance & Analytics cookies: help us understand how visitors use the site, which pages are popular, and how to improve the site’s performance. We use services like Google Analytics for this purpose.
• Functional cookies: allow us to remember your choices on the site (such as username or language) to provide a more personalized experience.
• Marketing cookies: Used to tailor ads and marketing content to your interests, including on other websites. We may use tools such as Facebook Pixel or Google Ads.

Your choices regarding cookies:

You can control and/or delete cookies as you wish. Most browsers allow you to block or receive a warning before saving a cookie. You can find more information about this in the “Help” menu of your browser. Please note that blocking certain cookies may affect your browsing experience and the functionality of some services on the site.

4. Sharing information with third parties

We will not sell, rent or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with companies that provide services to us, such as clearing houses, cloud storage services, mailing systems, analytics services, and technical support providers. These providers are required to keep the information confidential and use it solely for the purpose of providing the service to us.
• Legal proceedings: If we are required to do so by court order, legal provision, or as part of a legal proceeding.
• Protection of rights: In cases where we believe that providing information is necessary to protect our legal rights, your safety or the safety of others, as well as to investigate cases of fraud.
• Merger or Acquisition: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the acquiring entity. In such a case, we will notify you in advance.

5. Information security

We implement up-to-date information security systems and procedures to protect your information from misuse, unauthorized access, alteration or destruction. We use, among other things, encrypted communications (SSL), access controls and other security procedures. However, it is important to remember that no system is 100% secure, and therefore we cannot guarantee that our services will be completely immune.

6. Retention of information

Your personal information will be retained for as long as necessary to fulfill the purposes set out in this policy, or for a longer period as required by law (e.g., for tax purposes). Information that is no longer needed will be deleted or made anonymous.

7. Your rights under the Privacy Protection Law

According to the law, you have the following rights:

• Right to review information (Section 13 of the Law): You are entitled to contact us in writing and request to review your personal information held in our databases.
• Right to correct information (Section 14 of the Law): If you find that the information about you is not correct, complete, clear or up-to-date, you may ask us to correct or delete it.
• Right to erasure of information (“right to be forgotten”): In certain cases, such as if the information is no longer necessary for the purposes for which it was collected, you may request its deletion, subject to other legal restrictions.
• The right to object to direct housing (Section 17C-E of the Law): You have the right to request at any time to remove your details from our mailing list and stop receiving marketing messages from us. You can do this by clicking on the “Unsubscribe” link that appears in each mailing, or by contacting us directly.

To exercise these rights, please contact us using the contact details at the end of this document. We will respond to your request within a reasonable time and in accordance with the provisions of the law.

8. Changes and updates to the privacy policy

We reserve the right to update this policy from time to time. In the event of material changes, we will notify you by prominently posting a notice on the Site or by sending you an email. We recommend that you review this policy periodically.